To request an account, please complete and submit the OHM Learning Network Refund Request Form

 

The following pertains to the Refund Policy section of the OHM Learning Network Terms and Conditions. The Terms of Service are a legal contract between you, an individual subscriber, customer, member, or user ("You"), and Oneida-Herkimer-Madison BOCES regarding your use of the OHM Learning Network. Users of the OHM Learning Network are referred to individually as "User" and collectively as "Users". The Term 'Account' is used for the OHM BOCES Learning Network Account and the SNAP Account. The SNAP Resource Catalog is the Oneida-Herkimer-Madison BOCES video Catalog of streaming of digital content. The video streaming content includes more than 50,000 titles in digital format. In order to use streaming media content in the OHM Learning Network, users must be a member of a OHM Learning Network which also subscribes to the SNAP Media service.

 

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE OHM Learning Network, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS and conditions, INCLUDING any ADDITIONAL GUIDELINES (AS DEFINED BELOW) (COLLECTIVELY, THE "TERMS").

IF YOU ARE A PARENT OR GUARDIAN AND YOU PROVIDE CONSENT FOR YOUR CHILD TO use the OHM Learning Network, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN RESPECT OF SUCH CHILD’S USE OF THE OHM Learning Network.

The following is from the Terms and Conditions which you previously acknowledged before you created your account on the OHMLearningNetwork.

 

8. Refunds by Oneida-Herkimer-Madison BOCES. You agree that Oneida-Herkimer-Madison BOCES - OHM Learning Network Administrators will review all requests for refunds submitted to verify that you have not accessed a purchased subscription prior to requesting the refund. Refunds will not be granted to any user who has accessed the purchased online course for which the refund is being requested.

 

8.1.2. Refund Request Submission. Your only remedy with respect to any dissatisfaction with (i) the OHM Learning Network Course Content is to terminate the Course Subscription. You may terminate the Subscription at any time but it must be PRIOR TO ACCESSING THE COURSE by submitting the Refund Request Form and discontinuing use of any and all parts of that particular OHM Learning Network course. The OHM Learning Network Administrator will verify that you have not accessed the course before granting a refund. Refunds shall be processed through the same PayPal Account Refund process that was used to register in the course. The OHM Learning Network Administrator or designee, in its sole discretion, shall make the determination if a refund will be granted.